Monitoring productivity standards and staff levels – roi
The Director of HIM has been receiving calls from customers concerning late response to the ROI requests. You are the supervisor who has been tasked to investigate the problem.
- Using the raw data below on the number of requests completed by each specialist for a month, compile the data utilizing a quality improvement tool (bar graph, line chart etc) that you feel best represents the data for the Director.
- Create a workflow chart of the ROI function using your knowledge of Release of Information in an acute care hospital.
- Analyze your ROI workflow and identify where problems might occur that would impact productivity and suggest how these might be avoided or minimized.
Productivity Report |
||||
ROI Specialist |
Week 1 |
Week 2 |
Week 3 |
Week 4 |
1 |
90 |
100 |
95 |
100 |
2 |
100 |
105 |
105 |
95 |
3 |
70 |
75 |
90 |
85 |
4 |
85 |
85 |
90 |
100 |
EXTRA INFO: Below is some information to help you with the Week 7 assignment- Monitoring Productivity Standards and Staffing. You are going to examine the Release of Information function within your department to determine why the requests are not being completed in a timely manner. There are three parts to this assignment. If you have any questions please be sure to email or phone me.