Module 3 case study_sm-computers | Computer Science homework help


Groupware is software that was developed to support teams by providing team

members with powerful and convenient ways to schedule their interactions,

communicate with each other, and record and update group output. Another (less

catchy) name for computer supported collaborative work (CSCW) is computer

supported teamwork. Much of the early research in this area was focused on

understanding the complex relationships between the social aspects of teamwork

and the technical features of groupware and looking for ways to improve the quality

both of the teamwork and the groupware. In more recent years, economists have

begun to examine groupware and CSCW as well in the interest of determining

efficient methods of organizing cooperative work and using groupware.


Here are a couple of good introductory articles on the special problems of databases

used to support group applications:

Heer, J. Viegas, F. B., and Wattenburg, M. (2009). Voyagers and voyeurs:

Supporting asynchronous collaborative visualization. Communications of the ACM,

52(1), 87-97.

Nistor, C. and Nistor, R. (2006). Groupware- modern information managerial

method, Marketing & Management, 95-100. ISSN 1841 – 2416

But the fact remains that many groupware applications and the data that support

them are improvised or otherwise knocked together:


Microsoft (2011). CSCW in Microsoft research group. Enabling cross-lingual

conversation in real time:



Having read about computer-supported work groups, describe the latest software to

support the computer-supported work groups. Describe how information is shared

across the groups and what databases they use to support this collaborative work.

Focus your response on global corporations and how they manage projects where

members of the collaborative work group could be separated by many time zones

and have to deal with different cultures and different languages.


Your paper should be between three and five pages. Take a definite stand on the

issues, and develop your supporting argument carefully. Using material from the

background information and any other sources you can find to support specific

points in your argument is highly recommended; try to avoid making assertions for

which you can find no support other than your own opinion.

Your paper is to be structured as a point/counterpoint argument, in the following


•Begin this paper by stating your position on this question clearly and concisely

•Citing appropriate sources, present the reasons why you take this position. Be

sure to make the most effective case you can-MUST HAVE IN TEXT CITATIONS TO MATCH REFERENCES.

•Then present the best evidence you can, again citing appropriate sources,

against your position — that is, establish what counterarguments can be made to

your original position.

•Finally, review your original position in light of the counterarguments, showing

how they are inadequate to rebut your original statement.

•By the end of your paper, you should be able to unequivocally re-affirm your original position.