“loews hotels: training for four-diamond service and more ”

 

Loews Hotels: Training for Four-Diamond Service and More
Pages 274 – 275 (Chapter 7)ContentContent

Read the Case Study entitled, “Loews Hotels: Training for Four-Diamond Service and More ” on pages 274-275 (Chapter 7)          several times to get a good understanding of the case… 

 Write a COVER PAGE, then, write a short summary of the case, then,   answer all of the questions at the end of the case. Do not forget your cover page as it will enhance your presentation and always number your answers..

I selected the most interesting and applicable case for the class. Please be sure to back up your answers to this case with facts from the textbook and other sources and  remember to use references….

Please number each of your answers. This is very important so that I understand which questions you are responding to. 100 words are a good minimum word guideline for each case question response..

Remember, it is quality that counts so be brief, thorough, but to the point. Good Luck! Please be sure to back up your answers to case with facts from the textbook and other sources (please use APA format).

Your case report should have a minimum of 1000 words combined . Please submit your case report as Word documents.

Please upload your assignment (by clicking Week 2 HR Case Assignment BELOW then Browse My Computer) in a Word document by Sunday 11:59 PM Eastern Time. You can only post your assignment once.

If you do not reference your assignment, you will automatically lose 20% of the grades for this assignment. (Your text book is an excellent source of reference).